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The RRC Evaluation Tool Basket

The RRC has developed an easy to use Evaluation Tool Basket which is designed to help programs and organizations complete their own internal evaluation. The tools are written in plain-language and there are numerous tools included so that each program or organization can choose which ones are relevant to them. The RRC is also available for consultation.

Click to view the informational flyer.

Evaluations can:

  • Show ways to improve your program
  • Show whether your program is having an impact

Evaluations can occur at the beginning (formative) or at the end (summative) or a program. They can also be one-time, or follow participants over time (pre-post test). Finally, they can include questionnaires (quantitative), interviews or focus groups (qualitative) or both (mixed methods). The tools in this Tool Basket can be used in any of these types of evaluations.

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The following tools can be found within the Tool Basket:

Logic Model (LM)

A LM is a series of “if-then” statements that outlines what you expect to happen in your program. For example, “If these resources are available, then we can do these activities. If we do these activities, then we can expect these outcomes.” The LM describes how specific activities will lead to change and achieve your program’s goal.

Terms of Reference (ToR)

A ToR document is a road map that outlines what needs to be done when and by whom. The ToR ensures that your evaluation is doable.

Child and Youth Resilience Measure - 28 (CYRM-28)

The CYRM-28 is a 28-item questionnaire that explores the resources (individual, relational, communal and cultural) that may bolster the resilience of youth aged 9- to 23-years-old. The measure was designed as part of the International Resilience Project, which was conducted by the Resilience Research Centre in collaboration with 14 communities in 11 countries around the world. The CYRM is also available in a version that can be used with younger children, adults, and primary caregivers of children and youth. A 12-item version of the questionnaire can be used with youth in North America.


The Res-360 identifies the risks that confront children and youth in the communities in which your program is based, as well as the resources that help them manage these risks. The Res-360 not only consults children and youth themselves about these risks and resources, but also consults their primary caregivers and your program’s frontline staff and management. This tool thereby shows the similarities and differences in the perception of risks and resources between several of your program’s stakeholders.

Community and Stakeholder Valuation

A Community and Stakeholder Valuation measures how much the public values your program and how much they are willing to pay for it. By finding out how much the public is willing to pay for this program, you can understand how valuable the community sees the program. If repeated, this information can indicate whether the program has had an impact and how the public’s perception of it changes over time.

Service Use Satisfaction Questionnaire (SUSQ)

The SUSQ is a nine-question survey. The first six questions assess a participant’s experience of the program, and the final three questions assess his or her experience with staff. The participants answer the questions on a scale of one to five, ranging from “Completely Disagree” to “Completely Agree.” The more satisfied a participant is with the program and staff, the higher their score will be.

Outcome Alignment Measure

The Outcome Alignment Measure is a self-assessment tool that measures how youth perceive problems related to the program's objectives and how this perception changes over time.

The Evaluation Tool Basket is available to researchers at no cost. Please fill in this request form to receive the tools.

Request the Evaluation Tool Basket 

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